Good to know before you come.
Staying
What is the minimum stay?
One night.
What is the maximum stay?
Online bookings go up to 3 months. For six months, see the residency package for Unit 2 or call the desk.
How many guests can stay in the one-bedroom option?
Up to 3 guests.
How many guests can stay in the full two-bedroom apartment?
Up to 6 guests.
Is the one-bedroom option a separate apartment?
No. It is a two-bedroom apartment in Unit 2 or Unit 4 with the second bedroom closed and locked. You keep the living room, kitchen and the rest of the apartment.
Why is Unit 3 only offered as a full apartment?
Unit 3 has a room behind its fluted wall panels that cannot be locked off, so it is always booked as the whole two-bedroom apartment.
What are the check-in and check-out times?
Check-in is from 12:00 PM and check-out is by 11:00 AM. Early check-in or late check-out depends on availability and must be arranged in advance.
Which floor is each apartment on?
Unit 2 is on the ground floor. Units 3 and 4 are on the first floor.
Are pets allowed?
No.
Can I smoke?
Not anywhere on the property, including balconies and the compound. DeHideout is 100% smoke-free; please step outside the gates. Any sign of smoking carries a GH₵2,500 cleaning fee and may end your stay without a refund.
What ID do I need?
A Ghana Card, passport, driver’s licence or voter’s ID. You enter its number when you book and show the card at check-in.
Facilities
Is the compound secure?
Yes. It has a wired fence, 24-hour security and CCTV, and parking is inside the compound.
Is Wi-Fi available?
Yes, in every apartment.
Is there a swimming pool?
Yes. Pool use is at your own risk, children must be supervised, and glass is not allowed around the pool. For pool parties, children are 3 to 12 and everyone 13 and over pays the adult rate.
Is there parking?
Yes, private parking inside the compound.
Is there power backup?
Yes. A standby generator covers outages, and water is available 24 hours.
Are the apartments air-conditioned?
Yes, every room.
Are Netflix and Prime Video available?
Yes. Both are already signed in on the TVs.
What is there to do at the pergola?
Snooker, foosball, ludo, Jenga, Uno, oware and other games, and DStv for all the live matches. Drinks and snacks are on sale there too.
Events
Can I host a house party?
Yes, in Unit 3 only. Book and pay online: choose the date, the package and how many people (up to 15), and add nights if you want to stay over afterwards, up to 6 guests. For more than 15 people, book the rooftop pergola. A GH₵500 cash security deposit is paid at check-in and refunded in full at check-out if there is no damage.
Can I host a larger event?
Yes. Approved compound events can host up to 100 people.
Can I rent the pergola?
Yes, by the hour. Daytime (7:00 AM to 5:59 PM) is GH₵250 an hour and nighttime (5:59 PM to 11:59 PM) is GH₵350 an hour, with no security deposit. The games, speakers and microphones, DStv and a fridge for your drinks come with it.
Payments
How much is the security deposit?
GH₵200 at check-in for stays, cash only, refunded after inspection. House parties need a GH₵500 cash security deposit, which comes back after the party and is not an advance payment. Photoshoots need GH₵200.
How can I pay?
Online through Paystack on this website, by Mobile Money or bank payment.
Is cleaning included?
We deep clean after you check out, at no charge. There’s no daily housekeeping: if you want the apartment cleaned during your stay, book it on the Services page and pay online. It’s GH₵160 a clean, and it goes to the cleaner. Please wash the dishes, pots and utensils you used before you leave, or the same GH₵160 fee applies.
What if I need to cancel?
Before check-in you can reschedule, subject to availability, or take a 50% refund. Refunds take 2–3 working days.
Services
Do you provide airport transfers?
Yes. Pickup and drop-off are GH₵100 each, with a chauffeur.
Do you offer car rental?
Yes. A full day with a chauffeur is GH₵1,000. The fuel is refilled at your cost before the car is returned.
Can a chef cook for us?
Yes. Our in-house chef cooks in your apartment on request. Tell the desk what you would like, for how many and when, and we quote the price.
Do you offer massage?
Yes, by appointment: half body GH₵300, full body GH₵500, deep tissue GH₵600. A 50% non-refundable deposit confirms it.
Can I decorate a room?
Yes. Our in-house decorator quotes for birthdays, anniversaries and surprises. External decorators need prior approval.